Dowise Immigration Consultants ("we", "us", or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information:
- Full name, date of birth, and contact details
- Passport, visa, and immigration history details
- Employment, education, and qualification records
- Financial information where relevant to visa applications
- Health and character information as required by the Department of Home Affairs
2. How We Use Your Information
We use your personal information to:
- Assess your eligibility and provide migration advice
- Prepare and lodge visa applications on your behalf
- Communicate with the Department of Home Affairs and other relevant authorities
- Comply with our legal and professional obligations
- Respond to your enquiries and improve our services
3. Disclosure of Information
We may disclose your personal information to:
- The Australian Department of Home Affairs
- Skills assessment bodies and relevant government agencies
- Third parties with your explicit consent
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Information is stored securely and access is restricted to authorised personnel only.
5. Access and Correction
You have the right to access your personal information and request corrections. To do so, please contact us at enquiries@dowiseimmigration.com.
6. Complaints
If you have a privacy concern, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact
For privacy-related enquiries, contact us at enquiries@dowiseimmigration.com or Suite 609, Level 6, 2 Queen Street, Melbourne VIC 3000.